Client Terms and Conditions for Soulsexsoma by Cara Johnston

1. Purpose of Sessions

All sessions conducted by Cara Johnston are designed to offer individuals insight and guidance into their physical, emotional, and mental well-being. These sessions do not constitute legal, financial, medical, or professional advice. By participating in a session, you acknowledge that Cara Johnston does not diagnose illnesses or guarantee specific outcomes. All Sessions are intended to support individuals as they navigate various stages of their lives.

2. Confidentiality

  • All client information and discussions are held in strict confidence and will not be disclosed without your explicit consent, except as required by law.

  • In one on one or group sessions; it is a confidential space and anything you or another person shares will not be repeated by myself or another. When you come to this session you are agreeing to this unless you explicitly state otherwise prior to the session, or you seek explicit permission after the session/event. 

3. Commitment to Progress

Achieving desired outcomes requires active participation. Clients are expected to:

  • Attend sessions regularly as advised.

  • Follow instructions and advice provided during sessions.

  • Engage in recommended activities outside of sessions, including but not limited to healthy eating, rest, exercise, or at home practices.

4. Session Details

  • Initial Session: The first session includes an assessment and typically lasts between 1.5 to 2 hours.

  • Follow-up Sessions: Subsequent sessions are approximately 1.5 to 2 hours in duration unless otherwise agreed.

5. Preparation for Sessions

To maximise the benefits of your session:

  • Attire: Wear loose-fitting clothing suitable for stretching and full range of motion.

  • Please have a private space where no one will be coming in and out, this time is completely for you and it helps assist any other attendee's and the hosts' privacy as well. 

  • Not all sessions that I facilitate will require music/sound, but it can be helpful to let anyone who you share a space with know that they may hear sounds, music or silence and not to interrupt. 

  • Pre-Session Tasks: Complete any assigned tasks before your appointment. Sessions may be rescheduled or canceled if tasks are incomplete, and standard cancellation policies will apply.

6. Payment and Pricing

  • Payment is automated. If alternative payment arrangements are needed, they must be arranged separately by contacting Cara Johnston directly.

  • Accepted payment methods include cash and credit card.

7. Cancellation and Late Policy

  • Cancellations: Please provide at least 24 hours' notice if you need to cancel a session. Late cancellations will incur the full session fee unless rescheduled. Reschedules will be arranged at a time that is mutually suitable for both the client and practitioner, no less than 24 hours before a scheduled session.

  • If you cancel your session with less than 24 hours notice Cara Johnston is entitled to full payment.

  • If you miss a session this is considered a 'no show' and full payment is required as it is not possible for Cara Johnston to recover the cost/fill the session

  • If Cara Johnston cancels a session you are entitled to a full refund, or you may roll over the session at your convenience. 

  • Lateness: If you arrive late, the session will still conclude at the scheduled time. If the practitioner is running late, efforts will be made to extend your session accordingly.

8. Health and Well-being

  • Do not attend sessions if you are sick, injured, under the influence of alcohol, drugs, or in a physically unwell state that could hinder the session.

  • The practitioner reserves the right to cancel a session if they deem it unsafe to proceed, in line with the cancellation policy.

  • If you have any underlying physical or mental health concerns please ensure you let me know prior to the session so I can make any necessary adjustments to support you.

  • I am a Trauma-Informed Facilitator through Australian New Zealand Process Oriented Psychology. I am not a psychologist or therapist, if something comes up for you please reach out to me so I can support you, and/or consult a relevant health professional on your behalf. 

10. Intellectual Property

  • All materials provided during sessions or through Soulsexsoma by Cara Johnston online platforms remain the intellectual property of Soulsexsoma by Cara Johnston. Reproduction or distribution without prior written consent is prohibited.

  • This body of work is copyrighted, and for the privacy of all and any participants including the host, no sessions are to be reproduced, recorded or shared. 

11. Liability and General Agreement

By engaging in services with Soulsexsoma by Cara Johnston, you acknowledge that you have read, understood, and agree to these terms and conditions. As a sole provider, Cara Johnston is not liable for any claims, damages, or legal actions arising from the participation in all sessions. Clients acknowledge that all sessions are undertaken at their own risk and that no guarantees of specific outcomes are provided. You accept full responsibility for your participation and any outcomes resulting from sessions.

12. Jurisdiction

This agreement is subject to the laws of Victoria, Australia. Any disputes will be resolved under the jurisdiction of the courts of Victoria, Australia.